Privacy Policy

We collect information you provide directly, such as your name and email address when you register; organization and cemetery data you enter (names, addresses, burial records); and user-submitted content such as tributes, photographs, biographies, and donor names. We also collect usage data automatically, including IP address, browser type, and pages visited, for security and analytics purposes.

We use your information to provide and maintain the service, process donations and payments, send service notifications, improve platform features, secure the platform, and comply with legal obligations.

Where applicable, we process personal data based on your consent, the performance of a contract with you, our legitimate interests in operating and securing the platform, and compliance with legal obligations.

We share data with payment processors (such as Stripe and PayFast), hosting and infrastructure providers, and authorities where required by law. We do not sell personal data to third parties.

We retain personal data for as long as your account is active or as long as needed to provide the service and meet legal or record-keeping obligations. You may request deletion subject to those obligations.

Depending on your location, you may have the right to access, correct, delete, restrict processing of, or port your personal data, and to object to certain processing. To exercise these rights, contact us through the platform.

We use cookies and similar technologies as described in our Cookie Policy. You can control cookies through your browser settings.

We implement reasonable technical and organizational measures to protect your data. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your data may be processed in countries with privacy laws that differ from your own. Where required, we put appropriate safeguards in place for such transfers.

The platform is not directed to children under 16, and we do not knowingly collect their personal data. If you believe a child has provided us data, contact us so we can remove it.

We may update this policy from time to time. We will indicate the updated date at the top of this page.